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Renew, Suspend or Delete your G Suite order

In order to renew, suspend or delete your order you will need to follow the steps below:

Step 1:Login to your Control Panel, Search for your G Suite order and go to the Order Information view. See details 

Step 2: Renew, Suspend or Delete your order. 

i. Renew

Click on the Renew button.

          G-apps-renew.png

 

Click on the More link if you need to add email accounts, select the duration, and then click on Renew Order.

      G-apps-renew-1.png

Note

You will get 55 days of renewal grace period for G Suite orders.

 

ii. Suspend

Click on the Suspend button.

G-apps-suspend.png

Select the Suspend radio button, enter a reason and click on Update. 

   G-app-suspend-1.png

Note

We recommend that you do not keep the order in Suspended state for more than 60 days.

 

iii. Delete 

Click on the Delete button. 

 G-apps-delete.png

Click on Proceed to permanently delete your order.

 

G-apps-delete-1.png

 

How do I Renew, Delete or Suspend my SSL Certificate order ?

You can Renew, Delete or Suspend your SSL Certificate order by following the steps below.

Step 1: Log in to your control panel. Learn how

Step 2: Navigate to the Order Information view.

Type the Domain Name of the order in the search field on the homepage, select Order from the drop down and click on the Search button.

 

Step 3:  Renew, Delete or Suspend your order.

  • Renew your SSL Certificate order.

 i. Click on the Renew button.

 ii. Select the duration of the renewal and click on Renew Order to pay your invoice.

 iii. Follow the steps for Applying for a SSL certificate to receive your final Certificate.

  •    Suspend your SSL Certificate order.

             i. Click on the Suspend button.

            ii. Select the Suspend radio button, enter a reason for suspension and click on update.

 

  •    Delete your SSL Certificate order.

             i. Click on the Delete Order button.

            ii. Confirm your deletion.

 

Note
  • Order renewal will only be available 90 days prior to expiry.
  • In case of renewing a Comodo EV Certificate, Comodo will verify the Organization details again.
  • Once an order is suspended, except delete no other actions can be performed on it.